01
The Private Walkthrough
We begin at the residence itself, not a questionnaire. Grounds, systems, access, household rhythms, and owner preferences shape what the estate actually needs.
How Engagements Are Priced
Scope Before Price.
Every estate is scoped individually, after a private walkthrough. There is no standard package, and no engagement proceeds without a confirmed fit on both sides.
Why We Do Not Publish a Rate
No two estates need the same thing.
A residence with a full grounds crew already in place needs something entirely different from one that has sat closed for a year. A published rate card would either overprice the modest engagement or underscope the demanding one. We would rather scope the work honestly than fit every estate into the same box.
That is why every engagement begins with a private walkthrough rather than a price list, and why we do not offer a standard retainer. Pricing follows scope, so neither the owner nor the practice is locked into an arrangement that does not fit.
02
A Scope Built to Fit
Every estate differs greatly in size, condition, and the level of visibility the owner wants. The disciplines involved, and the depth of each, are scoped to that residence specifically.
03
A Proposal, Not a Package
The owner receives a written proposal describing exactly what is covered, at what cadence, and what it costs. There is no published rate card because no two estates need the same thing.
Questions
What owners ask about pricing.
Is there a standard retainer or package?
No. We do not offer a fixed retainer model. Every engagement is scoped individually after a private walkthrough of the residence, because estates on Lāna'i vary too widely in size, condition, and need for a single package to fit any of them well.
How is pricing determined?
Pricing follows the scope, not the other way around. Once the walkthrough establishes what the residence actually needs, we propose the disciplines, cadence, and cost that fit it, so neither the owner nor the practice is locked into a misfit arrangement.
Can we start with a smaller scope and expand later?
Yes. Many engagements begin with a narrower scope and grow as trust and familiarity with the residence build. The proposal is revisited whenever the owner's needs change rather than fixed at the outset.
What happens if the fit is not right?
We take on a small number of estates by design, and an engagement only proceeds once both sides confirm genuine fit. If the walkthrough shows the arrangement is not a match, we say so plainly rather than proposing scope that does not serve the residence.